Contact us
Need to contact us?
For any information request, do not hesitate to contact our team. Our customer service is international; we are at your disposal to answer your questions in French, English, German or Dutch.
You can ask your questions by email, Whatsapp or phone:
- for our French customers or the French language: +33 (0)6 87 50 01 11
- for your eleven Dutch languages of Dutch prices: +31 (0)6 38 38 52 10
- for German Sprache: +31 (0)6 38 38 52 10
- for the English language: +31 (0)6 38 38 52 10
Free delivery* in France & other countries
In our Boutique, you will find all our products for your outdoor or indoor living space, generally with free delivery.
The Braai wood-burning barbecue, the pizza oven, the Heatsail heated floor lamp, the pretty poufs or the ultra-comfortable hammock; these products will be delivered ( * free delivery from 99€) to your home in mainland France, Belgium, Luxembourg, Spain, Germany, the Netherlands...
For our dear customers who have their domicile outside these countries, for example in Switzerland, Reunion Island, Corsica, Italy etc., we also deliver to these countries. To know the terms, please contact us by e-mail, telephone or Whatsapp so that we can inform you of the different possibilities and provide you with a quote.
You will find our contact details above or you can fill out the form below.
delivery time
Generally, orders (if paid) are shipped 1 or 2 days after receipt.
Some items in our collection are manufactured after receipt of the order; this information is indicated in the description below the item in question.
If in doubt, please do not hesitate to contact us.
Once the order is shipped, you will receive an email in which we will confirm the shipment of your order, with which carrier, we will communicate the tracking link and we will give you the estimated delivery date.
If it is a pallet transport, we will contact you before shipping the pallet. In this way, we will organize the delivery of the pallet with you.
Delivery method
Orders for small items, such as barbecue accessories, beanbags, hammocks, are delivered by a carrier such as DPD/Chronopost or GLS. You will receive more information such as tracking as soon as the order is shipped.
Larger orders, such as the Braai barbecue or the heating lamp, are delivered on a pallet. This is always done in agreement with you and by appointment. A delivery by pallet means that the delivery address must be accessible for a truck; please take this into account. If this is a problem, please always contact us.
Contact form
Leave us your contact details and we will get back to you as soon as possible.
