Information and after-sales support for customers who bought a Braai

Did you buy a Braai from us? We are always here to help.

Since 2005, LM30 Lifestyle has been helping lovers of wood-fired cooking and outdoor living. Over the years, we have delivered many Braai wood-fired barbecues to France, Corsica, Belgium, Luxembourg, Spain and other European countries.

Did you buy your Braai from us a few months or several years ago? This page is for you.

Our collection changes over time, so that we can offer you products that suit your wishes even better, with special attention to the quality of the materials, reliability, ease of use and cooking possibilities.

Some models are no longer part of our range. That does not mean we can no longer help you.

Our commitment stays the same: to advise you and find the right solution for your Braai together with you, whenever you bought it.

Advice, a part or simply a question?

Do you need help looking after your wood-fired barbecue, replacing a part or changing your installation? Are you thinking of moving your Braai or building it into a new outdoor kitchen?

We are happy to look at your request and suggest possible solutions, depending on your model and the parts available.

Frequently asked questions

Is customer service still available for my old Braai?

Yes, of course. Even if your model is no longer sold, you can still contact LM30 Lifestyle for advice on its use, care, installation or any problem.

We look after every Braai bought from us, whenever you bought it.

Can I still order spare parts?

Depending on the model and the part you need, there are different possible solutions.

Whether you are looking for a fire box, a fitting part or another specific part, we will check what is available and look at the replacement options with you.

What should I do if the fire box of my Braai is worn or damaged?

The fire box is an essential part of your barbecue. With use, the high temperatures and changes in heat cause natural wear.

If you see damage or are unsure about its condition, please contact us. We will look at your request and check whether a new fire box is possible for your model.

Can I move or reinstall my Braai?

Yes, we can advise you for a renovation, a move or a new outdoor kitchen.

Every installation is different, so the options depend on the Braai model, how it is installed now and where it will go.

Tell us about your project and we will look at the possible solutions with you.

Are the accessories you sell today compatible with my old Braai?

That depends on the model, the dimensions and the accessory.

Some grills and accessories fit several models, others need a closer check.

Before you order an accessory, please contact us with the model of your Braai and the accessory you would like. We will help you check that it fits.

How can I contact LM30 Lifestyle for help?

You can reach us by email or by phone. To help us answer quickly, please tell us the model of your Braai and, if possible, add a few photos of your installation or of the part concerned.

Contact:
Email: info@lm30.eu
Phone: +33 (0)6 87 50 01 11
Website: www.lm30.eu

We will get back to you as soon as possible and look for solutions together with you.

Need advice for your Braai?

Whether your question is about care, a part, an accessory, a problem or reinstalling your Braai, please feel free to contact us.

You trusted us with your Braai, and we will be happy to keep helping you enjoy cooking over a wood fire.

LM30 Lifestyle: by your side since 2005.