Contact us
Always at your service
For more information, do not hesitate to contact our team. Our customer service is international and we are at your disposal to answer your questions in French, English, German or Dutch.
You can contact us by email, Whatsapp or phone:
- pour nos clients français ou la langue française : +33 (0)6 87 50 01 11
- voor onze Nederlandse klanten of de Nederlandse taal: +31 (0)6 38 38 52 10
- für die deutsche Sprache: +31 (0)6 38 38 52 10
- for the English language: +31 (0)6 38 38 52 10
Free delivery* in France and other countries
In our webshop, you will find all our products for your outdoor or indoor living space, with free shipping on most orders.
The wood-fired Braai barbecue, Morso pizza oven, Heatsail patio heater and the trendy poufs will be delivered (*free delivery on orders over €125) to your home in mainland France, Belgium, Luxembourg, Spain, Germany, the Netherlands, and more.
For our valued customers who live outside these countries, for example in Switzerland, Reunion Island, Corsica, Italy, etc., we also deliver to these countries. To find out more, please contact us by email, phone, or WhatsApp so that we can inform you of the various options and provide you with a quote.
You will find our contact details above, or you can fill out the form below.
Delivery time
Generally, orders (if paid) are shipped 1 or 2 days after receipt.
Some items in our collection are manufactured after receipt of the order; this information is indicated in the description below the item in question.
If in doubt, please do not hesitate to contact us.
Once the order is shipped, you will receive an email in which we will confirm the shipment of your order, with which carrier, we will communicate the tracking link and we will give you the estimated delivery date.
If it is a pallet transport, we will contact you before shipping the pallet. In this way, we will organize the delivery of the pallet with you.
Shipping method
Orders for small items, such as barbecue accessories, beanbags, hammocks, are delivered by a carrier such as DPD/Chronopost or GLS. You will receive more information such as tracking as soon as the order is shipped.
Larger orders, such as the Braai barbecue or the heating lamp, are delivered on a pallet. This is always done in agreement with you and by appointment. A delivery by pallet means that the delivery address must be accessible for a truck; please take this into account. If this is a problem, please always contact us.
Contact form
Simply provide us with your contact details, and we will get back to you as soon as possible.